Ruma and Augusto were amazing! Ruma was very warm, kind, gentle and reassuring. She made me feel very comfortable. She was very friendly and professional and made my whole experience much more bearable and assured. I couldn’t have got through it as I did without her. She has a lovely energy and makes you feel very relaxed. Augusto was exceptionally skilled, clear, warm, reassuring and patient. He was very professional and made me feel at ease from beginning to end. He was amazing!