What to do in a dental emergency

Dental problems can be painful and worrying, and it’s not always obvious whether you need to be seen straight away. This guide explains which dental problems need urgent attention, what you can do while you wait, and when to seek emergency medical help instead.

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Urgent dental appointments in Wandsworth

515 Old York Rd, Wandsworth, London, SW18 1TF
Call: 02088 700 030
Email: info@theneemtree.co.uk

From £95

Emergency dental appointments. The cost of any treatment required is separate and will depend on the problem and the treatment recommended.

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Is my dental problem an emergency?

Contact a dentist urgently if you have:

  • Severe tooth or mouth pain that isn’t settling
  • A knocked-out adult tooth
  • A badly broken or damaged tooth
  • Swelling in your mouth, face or jaw
  • A suspected dental abscess
  • Bleeding after dental treatment that’s difficult to control
  • A dental injury
  • A broken or loose filling, crown, bridge or veneer causing significant pain
  • Severe pain or swelling around a wisdom tooth

Some problems may not need treatment immediately, but contact a dentist if the problem persists or you’re unsure.

If you need an emergency dental appointment anywhere in South West London or Surrey, contact us immediately – whether you are an existing patient or not. We are open 6 days a week for dental emergencies and aim to treat them as quickly and painlessly as possible.

When should I go to A&E or call 999?

Most dental problems should be treated by a dentist rather than at A&E. However, seek emergency medical help if you have:

  • Severe swelling affecting your mouth, lips, throat or neck and you’re struggling to breathe, swallow or speak
  • Heavy bleeding from the mouth that won’t stop
  • A serious injury to your face or jaw
  • A head or facial injury that’s caused loss of consciousness, vomiting or problems with your vision

If you can’t get hold of a dentist and need urgent dental advice, contact NHS 111.

What to do for common dental emergencies

Severe toothache

Toothache can have several causes, including decay, infection, a cracked tooth or gum problems. While waiting to see a dentist:

  • Follow the instructions for suitable over-the-counter pain relief, or ask a pharmacist for advice
  • Eat softer foods and avoid chewing on the painful tooth
  • Avoid very hot, cold or sugary foods if they make the pain worse
  • Keep the area clean with gentle brushing

Contact a dentist if the pain lasts, is severe, affects your sleep or daily activities, or comes with swelling, a high temperature or a bad taste in your mouth.

Swelling or a dental abscess

A dental abscess is an infection and needs treatment from a dentist, it won’t go away permanently with home treatment alone. Contact a dentist urgently if you think you have an abscess, particularly with increasing pain, swelling, difficulty opening your mouth or a high temperature. If swelling makes it difficult to breathe, swallow or speak, or is spreading towards your eye or neck, seek emergency medical help.

A knocked-out tooth

A knocked-out adult tooth needs urgent dental attention. If possible:

  1. Pick the tooth up by the crown, not the root.
  2. If it’s dirty, rinse it gently in milk, saline or saliva. Don’t scrub it.
  3. If it goes back into the socket easily, gently place it back in position.
  4. If you can’t put it back, keep it in milk or saliva.
  5. Contact a dentist immediately.

Do not put a knocked-out baby tooth back into the socket.

A broken, chipped or cracked tooth

If part of the tooth has broken off, keep the fragment if you can and store it in milk or saliva until you see a dentist. Avoid chewing on the affected side and contact a dentist. A small chip may not need immediate treatment, but a badly broken tooth, significant pain or an injury should be assessed urgently.

A lost filling or crown

A lost filling or crown should be checked by a dentist as soon as possible, particularly if the tooth is painful or sensitive. Until your appointment, avoid chewing on the affected tooth, keep the area clean, and keep the crown if it’s come out completely. Contact your dentist as soon as you can so the tooth can be assessed and the restoration repaired or replaced.

Broken or damaged dentures

If your denture breaks, chips or a tooth comes loose, stop using it if it’s uncomfortable or unsafe to wear and contact your dentist as soon as possible for advice and repair.

Bleeding from the mouth

If you have bleeding following an injury or dental treatment, apply firm pressure with clean gauze or a clean cloth. Contact a dentist if the bleeding continues or you’re concerned. If the bleeding is heavy and won’t stop, seek emergency medical help.

Problems with braces

A broken wire or loose bracket can cause discomfort and irritation. If a wire is rubbing your cheek or gum, orthodontic wax can help protect the area temporarily. Contact your dentist or orthodontist to arrange a repair. Don’t attempt to make major adjustments to your braces yourself.

Wisdom tooth pain

Pain around a wisdom tooth can be caused by inflammation or infection around the tooth. Keep the area as clean as you comfortably can and contact a dentist if the pain is severe, persists, or you develop swelling, difficulty opening your mouth or other signs of infection.

What happens at an urgent dental appointment?

Your dentist will assess the problem and work out what’s causing your symptoms. Depending on the issue, this may include an examination and X-rays.

The first priority is usually to manage the immediate problem, relieve pain where possible and prevent the condition from getting worse. Sometimes treatment can be completed during the same appointment. In other cases, your dentist may provide initial treatment and arrange a follow-up appointment for the definitive treatment.

You’ll be told what treatment is recommended and any associated costs before going ahead.

★ ★ ★ ★ ★

“If I could, I’d leave a 10 out 5 stars. This practice is absolutely lovely. My mum had an emergency and they ended up reacting super fast and making time to see her on the same day. She now feels a lot better and can finally eat again. The whole staff is amazing and friendly. They made us feel like we are coming into a candy store and not a dental practice”

★ ★ ★ ★ ★

This is an absolutely wonderful dental practice. My back tooth cracked in half exposing the nerve. I found this dentist online and they were taking emergency patients. I was seen within 1 hour of phoning them. The receptionist is so lovely and friendly and helped get me seen the same day even though they were busy. The dentist and dental nurse were amazing in completing a difficult extraction with minimal discomfort. The aftercare is first rate. I couldn’t be more grateful to them

★ ★ ★ ★ ★

I am incredibly grateful to Neem Tree for booking me in to have an emergency out of hours appointment for a horrendous bout of toothache I was having last week. After calling at 4pm, the receptionist Perch did everything she could to ensure that a dentist could see me that day, and I went in at 8pm to have emergency treatment which allowed me to go on holiday the next day pain free! Despite the appointment being late at night (I was there until 9:45pm), both Dr Fernando Madeira and Ammara took their time to explain all of the options to me and really sought to get me out of pain. They were both lovely and gentle and I am incredibly grateful to the Neem Tree for their kindness and willingness to help. Ammara even emailed me the next day to check that I was ok and to wish me a nice holiday!

★ ★ ★ ★ ★

A superb, caring and prompt service. Dr Mehra saw me for emergency treatment when my own dentist let me down despite me having intense pain. She quickly diagnosed the issue, treated the acute pain and sent me to the endodondist Dr Madeira. I was very impressed by his knowledge, he was very thorough and caring and explained everything to me step by step. I have such faith in the Neem Tree that I will be commuting from Birmingham to use them on a regular basis. An excellent and skilled team and I cannot thank them or recommend them enough.

Emergency Dental Appointments FAQs

Can I book an urgent appointment if I’m not already a patient?

Yes. New and existing patients can contact either Neem Tree practice if they need urgent dental care.

Can you see me on the same day?

We aim to offer urgent appointments as quickly as possible, and same-day appointments may be available. Availability varies, so call the practice directly.

Should I go to A&E for toothache?

Usually, no. Dental pain should normally be assessed by a dentist. A&E is appropriate for serious situations such as severe swelling affecting breathing or swallowing, uncontrolled heavy bleeding, or major facial injury.

What if I can’t get an urgent dental appointment?

If you can’t contact a dentist or can’t get an appointment and need urgent dental advice, contact NHS 111.

How much is an emergency dental appointment?

Emergency dental appointments at The Neem Tree are from £95. Any additional treatment will be discussed with you separately.

Reviewed by Dr Smita Mehra, BDS MFGDPRCS LFHom, Principal Dentist, GDC 73019

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